Last Updated: February 4, 2026

1. Acceptance of Terms

By accessing and using Wilson's Shipping Services services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

We provide package forwarding and shipping services from the United States to Jamaica. Our services include:

• Virtual US shipping address
• Package receiving and storage
• Package consolidation
• International shipping to Jamaica

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Prohibited Items

You may not ship items that are:

• Illegal under US or Jamaican law
• Hazardous materials or dangerous goods
• Perishable foods without proper packaging
• Weapons, ammunition, or explosives
• Counterfeit or pirated goods
• Drugs or controlled substances

5. Shipping & Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, weather, or other circumstances beyond our control. All customs duties and taxes are the responsibility of the recipient.

6. Liability

Our liability for lost or damaged packages is limited to the declared value of the package, up to a maximum of $100 USD unless additional insurance is purchased. We are not liable for items prohibited by law or improperly packaged.

7. Payment

All fees must be paid before packages are shipped. Packages not paid for within 30 days of arrival may be disposed of. All payments are non-refundable once shipping has commenced.

8. Termination

We reserve the right to terminate or suspend your account at any time for violation of these terms or for any reason at our discretion.

9. Changes to Terms

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

10. Contact

For questions about these terms, please contact us through our website or customer support.

Last Updated: February 4, 2026

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Shipping and billing addresses
• Payment information
• Package contents and declared values
• Communication preferences

2. How We Use Your Information

We use your information to:

• Process and deliver your packages
• Send shipping updates and notifications
• Process payments
• Provide customer support
• Improve our services
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Shipping carriers and logistics partners
• Customs authorities as required by law
• Payment processors
• Service providers who assist our operations

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications

7. Cookies

We use cookies and similar technologies to improve user experience, analyze site traffic, and for authentication purposes.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or through our platform.

10. Contact Us

For privacy-related questions or to exercise your rights, please contact us through our website or customer support channels.